About NCBTMB
We’re on a mission to elevate the massage therapy profession nationwide.
Our Vision
Standards
Effectively communicating the importance of Board Certification to the public, to employers, to massage therapists, and to stakeholders in massage and related professions.
NCBTMB Strategic Plan
Our mission, vision goals, and initiatives.
What Certification Means
Board Certification in Therapeutic Massage and Bodywork (BCTMB®) is the highest credential within the massage and bodywork profession. Choosing to become Board Certified demonstrates your advanced assessment and critical thinking abilities, as well as provides instant credibility to current and prospective clients and employers.
Board Certified status requires a certificant to pass a rigorous NCBTMB Board Certification Exam, pass a criminal background check, and agree to uphold NCBTMB’s Standards of Practice and Code of Ethics. The 2023 Pass Rate for the BCETMB was 56%.¹
Our Goals
The NCBTMB Certification Board has prioritized three goals for the NCBTMB Strategic Plan.
Board Certification
Approved Providers
Infrastructure
Testimonials
Governance
We are proud to be directed by the NCBTMB Certification Board. Elected by our Board Certificants, our Certification Board Members embody the diversity of our industry in their professional expertise.
The NCBTMB Certification Board is responsible for all aspects of Board Certification, including developing certification criteria and examinations, evaluating candidates for certification, and maintaining the integrity of the certification process. The Certification Board ensures that NCBTMB maintains its status as an accredited certifying body within the massage therapy profession.
Certification Board:
NCBTMB Annual Exam Statistics Report
In accordance with NCCA/ICE Regulations for maintaining active accreditation, NCBTMB tracks the following information regarding Board Certification Exam Statistics.
2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | |
Currently Certified | 18,488 | 20,338 | 17,410 | 16,637 | 15,571 | 11,692 | 10,688 | 9,999 |
Candidates examined | 146 | 128 | 209 | 163 | 135 | 157 | 238 | 520 |
Pass | 122 | 100 | 132 | 101 | 86 | 92 | 150 | 291 |
Fail | 24 | 28 | 77 | 62 | 49 | 65 | 88 | 229 |
Pass Rate | 83.56% | 8.13% | 63.16% | 62% | 63.7% | 58.6% | 63% | 56% |
Fail Rate | 16.44% | 21.87% | 36.84% | 38% | 36.3% | 41.4% | 37% | 44% |
Shelly Johnson
CEO and Secretary
Shelly Johnson is the Chief Executive Officer of the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB). In this role, Johnson manages strategic and daily operations in accordance with the purpose of the NCBTMB.
Johnson is a proven leader in the non-profit sector with over 30 years of experience in advancing the strategic direction and formulating solid infrastructures for various foundations, trade, and professional organizations throughout the country. She also brings over a decade of previous experience in the massage therapy and bodywork profession, having previously served as both the Executive Director and Deputy Director of the American Massage Therapy Association (AMTA).
As a value-driven and data-driven, strategy-focused leader with a proven track record of results, Johnson’s previous successes include notable roles as executive director of the American Society of Neuroscience Nurses, as well as executive positions at the American Board of Neuroscience Nursing, the Neuroscience Nursing Foundation, the American Society for Quality and the American Society for Healthcare Materials Management of the American Hospital Association.
Dolly Wallace, LMT, BCTMB
President
(Term ends February 28, 2025)
Dolly Wallace is a graduate of Health Enrichment Center in Lapeer, MI and has gone on to complete several additional courses in Business Administration, Marketing, Criminal Justice, and Pre-Law. She has maintained a local massage therapy practice for over 30 years as a licensed and Board Certified Massage Therapist, and has served the profession on various local and national levels throughout her career. Most notably, Dolly has actively served AMTA since 1988 in various roles, including MI AMTA Chapter Treasurer, National Standing Government Relations Chair, Board of Directors, President of AMTA Board of Directors, and, most recently, Immediate Past President.
Dolly has been NCBTMB Board Certified since 1994. She is the 2018 Florida Chiropractic Association Massage Therapist of the Year, received the 2010 AMTA National Distinguished Service Award, and was recognized as the 2006 National Outstanding Volunteer Group Chair Award among other accomplishments.
Practitioner Member
(Term ends February 29, 2024)
Christopher Deery is an accomplished and well-respected practitioner with a passion for massage therapy education and giving back to the profession. Christopher has practiced massage therapy in several different settings such as; salon/spa, physical therapy clinic and private practice. He has been involved with the American Massage Therapy Association (AMTA) since 2003, serving in many volunteer and elected roles including serving as president of AMTA. Christopher recognizes the importance of research literacy and the advancement of massage therapy in health care.
Christopher has been Board Certified for over two decades. He believes Board Certification is “a reflection of the professionals that wield it, not just the organization that fosters and supports its operation.” Additionally, he believes, “The key to increasing understanding of Board Certification is nurturing it, and allowing it to evolve – stronger and better as the defining characteristic of professional massage therapists.”
Christa De La Garza, LMT, BCTMB
Practitioner Member
Crista de la Garza owns her own massage therapy practice that combines her experience and love of massage with her love of yoga, art, and dance. Formerly, she was an instructor at the BCMT Boulder School of Massage, where her main responsibilities were teaching ethics and communications skills. Currently, Crista is pursuing her master’s degree in higher education.
Crista has been board certified since 2005. She is also an NCBTMB Approved Provider. She believes the value of board certification is in the “professional integrity, occupational reputation, health industry referral trust, and community confidence” it represents for massage therapists. Crista believes that “NCBTMB holds space for massage therapists to commit to a code of ethics that are in their best interests. With this entity, there is a platform for human rights, positive change in professional behaviors, and opportunity to have greater health literacy for massage therapists that educate their communities.”
Matthew S. Gavzy, LMT, BCTMB
Practitioner Member
(Term ends February 28, 2026)
Matthew Gavzy combines his physical therapy and massage therapy training in private practice using orthopedic, sports massage, and acute/chronic pain management techniques with clients. Gavzy also previously provided chair massage in corporate environments to various local and national clients across the country.
Gavzy has been Board Certified since 1995 and is also an Approved Provider. He believes the value of certification is “that it allows therapists to differentiate themselves from others in the industry. The Board certification requires a higher level of education and understanding of massage to attain the certification designation. It shows the public that a Board Certified massage therapist has gone above with education and the desire to be the best therapist they can be.”
Laurence J. LaBoda
Public Member
(Term ends February 28, 2026)
Laurence LaBoda is a retired CPA with over 45 years of experience in public and private accounting, financial management, and investment management. He has extensive experience in planning and implementing operational and organizational development and changes. He served as the Chief Financial Officer of the American Massage Therapy Association (AMTA) for 11 years.
Laurence is a strong believer in Board Certification and its importance in advancing massage therapy as part of the overall healthcare system. He believes that certification by a strong, independent organization is critical to that objective.
Ready to take the next step?
Join our community of massage therapy professionals and access the resources, education, and the support you need to advance your career.
Get Board Certified
Earn the highest credential in the massage therapy profession and gain recognition for your advanced skills and abilities.
Become an Approved Provider
Share your expertise and become a part of the leading network of massage therapy continuing education providers.
Become an Assigned School
Join us and support a national standard of excellence in massage therapy education.